30-Day Money-Back Guarantee
At Coachify AI, we are committed to your satisfaction and believe in the effectiveness of our workout programs. We understand that fitness journeys can be personal and unique to each individual. That's why we proudly offer a 30-day money-back guarantee to ensure your confidence in our app.
Terms and Conditions:
- Minimum Usage: Users must actively engage with the app for a minimum of 30 consecutive days, completing the recommended workout routines.
- Progress Picture Requirement: Users are required to utilize the "Take Progress Picture" feature, which is conveniently located at the end of each workout session. This feature is designed to help you track and visualize your progress. If you are under the age of 18, this requirement does not apply to you.
- Submission of Progress Pictures: Users must submit at least 15 progress pictures over the 30-day period to showcase their commitment to the program.
- Submission Deadline: Progress pictures must be submitted within 7 days of completing the 30-day program.
Refund Process:
- Upon completing the 30-day program and submitting the required progress pictures, please contact our customer support team at support@coachify.ai.
- Our team will review your case and verify the fulfillment of the eligibility criteria.
- If all conditions are met, we will process your refund within 7 days.
- Refunds will not otherwise be issued except at our sole and unlimited discretion, and except where required under applicable local law.
Additional Information:
- Refunds will be issued to the original payment method.
- Users are responsible for any transaction fees or charges incurred during the refund process.
- This money-back guarantee is valid for the initial purchase only and does not apply to subscription renewals.
We are confident that you will see positive results with Coachify AI, and we are excited to support you on your fitness journey.
If you have any questions or concerns, please feel free to contact us at support@coachify.ai.
Thank you for choosing Coachify AI!